Responsible Gaming β Play Smart, Stay in Control at 7db
7db is committed to providing a safe and enjoyable gaming environment for all players in Bangladesh. We give you the tools to stay in control, set limits, and seek help whenever you need it.
Our Commitment to Safe Play
Gambling is a popular pastime for millions of players across Bangladesh, from cricket betting during BPL season to live casino sessions on quiet evenings. For the vast majority of players, it stays exactly that β entertainment. But 7db recognises that for some individuals, gambling can move beyond a hobby and begin to affect daily life, finances, and relationships.
That is why responsible gaming is not an afterthought at 7db β it is woven into the platform from the ground up. We provide practical tools that let you control how much you deposit, how long you play, and whether you need a break entirely. We also provide clear guidance on recognising the warning signs of problem gambling, and direct access to support when you feel things are getting out of hand.
This page explains every responsible gaming feature available on 7db, how to use each one, and where to turn if you or someone you know needs help. We encourage all players β not just those experiencing difficulties β to read through and familiarise themselves with these resources.
Strict 21+ Age Policy
7db takes underage gambling extremely seriously. During the registration process, all players are required to confirm that they are 21 years of age or older. We conduct identity verification checks to validate age, and any account found to belong to a person under 21 will be immediately suspended and all funds returned.
If you are a parent or guardian in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh and you are concerned that a minor in your household may have accessed gambling content online, we strongly recommend installing parental control software on shared devices and keeping login credentials private. Contact our support team at [email protected] immediately if you suspect a minor has registered an account.
Your Responsible Gaming Toolkit
Six tools built into your 7db account to help you stay in control at all times.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit in ৳. Once the limit is reached, no further deposits are accepted until the period resets.
Session Time Limits
Define a maximum session length. When your time is up, 7db will alert you and prompt you to take a break before continuing.
Loss Limits
Cap the total amount you can lose in a set period. This prevents a single bad run from escalating into a larger financial problem.
Time-Out / Cooling Off
Take a short break of 24 hours, 7 days, or 30 days. Your account is temporarily suspended and no deposits or bets can be placed during this window.
Self-Exclusion
Permanently or long-term exclude yourself from the platform. Once activated, self-exclusion cannot be reversed until the chosen period has fully elapsed.
Activity Statement
View a detailed record of your deposits, withdrawals, wins, and losses over any period. Transparency helps you make informed decisions about your play.
Deposit Limits in Detail
Deposit limits are one of the most effective tools for keeping your gambling spend predictable and manageable. On 7db, you can set limits at three levels:
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D
Daily Limit: The maximum amount in ৳ you can deposit within any single 24-hour period (midnight to midnight, Bangladesh Standard Time). Ideal for players who top up frequently and want a hard daily ceiling.
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W
Weekly Limit: A rolling seven-day cap that resets each Monday morning at 00:00 BST. Useful if your spending patterns vary day-to-day but you want to control the overall weekly total.
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M
Monthly Limit: A calendar-month ceiling that resets on the first day of each month. A good baseline control for players who prefer to budget on a monthly cycle, similar to how household expenses are managed.
Time-Out and Self-Exclusion
Sometimes you just need a break. Other times, a longer separation from gambling is the right move. 7db offers both short-term time-outs and formal self-exclusion, depending on what you need.
βΈοΈ Time-Out (Short Break)
A time-out temporarily suspends your ability to deposit or place bets on 7db. You can still log in to review your account history and withdraw any remaining balance during a time-out. Choose from the following durations:
- 24 Hours
- 3 Days
- 7 Days
- 30 Days
πͺ Self-Exclusion (Long-Term)
Self-exclusion is a serious commitment. Once activated, your account is fully suspended β you cannot log in, deposit, or play for the entire duration. 7db will also suppress all marketing communications to you during the exclusion period. Available self-exclusion periods:
- 3 Months
- 6 Months
- 1 Year
- 5 Years
- Permanent
To activate self-exclusion, contact our support team directly at [email protected]. Requests are processed within 24 hours. Once a self-exclusion is in place, requests to reverse or shorten it will not be acted upon until the full period has elapsed.
Recognising the Warning Signs
Problem gambling often develops gradually. The following signs may indicate that gambling is becoming harmful rather than enjoyable. If several of these apply to you, it is worth taking a step back and using one of the tools described on this page β or speaking to someone you trust.
- Gambling with money set aside for essential expenses β rent, groceries, bKash transfers to family β rather than disposable entertainment funds.
- Chasing losses: continuing to bet after a losing session in the hope of winning the money back before stopping.
- Spending significantly more time gambling than originally intended, or finding it difficult to stop once you have started a session.
- Concealing the amount of time or money spent gambling from family members or friends.
- Feeling anxious, irritable, or restless when not gambling, or when you attempt to cut down your gambling activity.
- Gambling as a primary way of dealing with stress, boredom, depression, or difficult emotions β particularly common during high-pressure periods like Eid or exam seasons.
- Borrowing money, taking out loans via Nagad or Rocket, or selling personal items in order to fund gambling activity.
- Gambling causing tension or conflict in personal relationships, affecting work, studies, or daily responsibilities.
How to Activate Your Responsible Gaming Tools
All responsible gaming controls at 7db are accessible directly through your account settings or via our support team. Here is how to get started:
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1
Log in to your 7db account using your registered mobile number and password. If you have not yet set up your account, visit the 7db Login page to get started.
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2
Navigate to Account Settings. Look for the "Responsible Gaming" or "Account Controls" section within your profile dashboard.
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3
Select the tool you want to activate β deposit limit, loss limit, session time limit, or time-out. Enter your preferred amount or duration and confirm your selection.
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4
For self-exclusion requests, contact our support team directly at [email protected] rather than using the in-app controls. Our team will process your request within 24 hours and send you a confirmation.
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5
Review your activity statement regularly β monthly at minimum β to keep a clear picture of your spending and playing habits across cricket, slots, casino, and other game categories.
Getting Help β You Are Not Alone
If you feel that gambling is causing harm to yourself or someone close to you, please reach out. Speaking to someone is a sign of strength, not weakness. 7db takes every responsible gaming contact seriously and will respond with care and without judgment.
Contact our dedicated responsible gaming support team at [email protected]. When you reach out, let us know which tool you would like to activate, or simply describe what you are experiencing β our team will guide you through the options available and, where appropriate, point you toward professional counselling resources.
For players in Dhaka, Chittagong, Khulna, Sylhet, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and across Bangladesh, we encourage open conversations about gambling habits. 7db is not just a betting platform β it is a community that values the wellbeing of every player who trusts us with their entertainment time and money.
Remember: gambling should be something you choose to do for fun, with money you can comfortably afford to lose. The moment it stops feeling that way, your 7db responsible gaming tools are ready to help you reset. Play smart. Stay in control.
Play Responsibly with 7db
Explore our full game library knowing that your responsible gaming tools are always one tap away. From cricket betting to slots and live casino β enjoy it all, safely.
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